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Frequently asked questions

How often is the market data updated?

Market data, including the last share price, share performance, traded volume, traded value, shares on issue and market capitalization, is updated every 1-2 minutes. The data is delayed from the ASX by at least 20 minutes.

How often is the project data updated?

Project data is typically updated within 1-2 days of an announcement being released via the ASX. This timeframe may be extended during the quarterly, half-yearly and yearly reporting periods.

I live outside of Australia. Can I use MiningBull?

No, unfortunately MiningBull is only available to users who reside in Australia. We hope to make MiningBull available to users outside of Australia in the near future.

I'm a professional investor. Can I use MiningBull?

No, unfortunately MiningBull is only available to non-professional investors. Please refer to our Terms of Use to see if you meet the criteria for a professional investor.

We hope to make MiningBull available to professional investors in the near future.

How do I upgrade from a Free Trial to a full subscription?

You can upgrade your subscription via the Account page.

How does the '30-Day Full Refund Guarantee' work?

We are confident that MiningBull will exceed your expectations and help you to achieve your financial goals. That's why we offer a risk-free 30-day money back guarantee.

If for any reason you are not completely satisfied with our platform, then you can cancel your subscription within 30 days of your purchase and receive a full refund.

To request a refund, simply contact us at info@miningbull.com.au within the 30-day period.

Can I cancel anytime?

Yes, you can cancel your subscription at anytime. If you cancel your subscription within 30 days of the initial purchase then you may request a full refund in accordance with our '30 Day Full Refund Guarantee' policy. If you cancel your subscription after the initial 30 day period then your subscription will remain active until the end of the current subscription period and will not automatically renew. Please refer to our Terms of Use for further information about cancelling your subscription.

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